Data Tracking Policy

What Are Tracking Technologies?

Tracking technologies are digital tools that collect information about how you interact with our platform. At seraphyqent, we use various methods to understand user behavior and improve your experience with our budget tracking systems.

These technologies include cookies, web beacons, pixel tags, and local storage mechanisms. Each serves a specific purpose in delivering personalized financial management tools and ensuring our platform functions smoothly across different devices and browsers.

Think of these as digital breadcrumbs that help us remember your preferences, like your preferred currency display or dashboard layout. Without them, you'd need to reconfigure your settings every time you visit.

Types of Tracking We Use

How Tracking Enhances Your Experience

When you visit seraphyqent, tracking technologies help us provide relevant financial insights based on your spending patterns and budgeting goals. For instance, if you frequently track grocery expenses, we might highlight relevant budgeting tips or seasonal spending trends.

Our analytics tracking also helps us identify when users struggle with specific features. In 2024, we discovered that many Australian users found our GST calculation tool confusing, which led to a complete redesign that launched in early 2025.

Performance tracking ensures our budget sync features work reliably across different Australian banking systems and helps us optimize loading times during peak usage periods.

Data Retention Periods

We automatically purge outdated tracking data and provide you with tools to clear your information at any time through your account settings.

Browser-Based Control Options

Most modern browsers give you direct control over tracking technologies. Here's how to manage these settings across different browsers:

Remember that disabling certain tracking technologies might affect how well our budget tracking features work. Some functionalities, like remembering your preferred spending categories, rely on these technologies to provide a seamless experience.

Your Control and Rights

You have complete control over non-essential tracking on seraphyqent. Beyond the browser controls mentioned above, you can use our preference center to make granular choices about data collection.

Australian privacy regulations give you additional rights regarding your data. You can request a complete export of your tracking data, ask us to delete specific information, or opt out of particular types of data collection while keeping your account active.

Our customer support team can help you understand exactly what data we're collecting about your budgeting habits and assist with any privacy concerns you might have about your financial information.

Third-Party Integration

seraphyqent integrates with several Australian financial institutions and payment processors to provide comprehensive budget tracking. These integrations may involve additional tracking technologies managed by our banking partners.

We also work with analytics providers to understand how our platform performs across different regions of Australia. These partnerships are governed by strict data sharing agreements that prioritize your privacy.

When you connect external accounts like your Commonwealth Bank or Westpac accounts to seraphyqent, those institutions may use their own tracking technologies. We recommend reviewing their privacy policies alongside ours.