Privacy Policy

seraphyqent operates under Australian privacy laws and takes your personal information seriously. This policy explains how we collect, use, and protect your data when you use our budget tracking platform.

We're bound by the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles. This means we follow strict guidelines about handling your personal information—whether you're setting up your first budget or managing complex financial tracking systems.

When you visit seraphyqent.com or use our services, you're trusting us with information that matters to you. We don't take that lightly.

We collect different types of information depending on how you interact with our platform. Here's what we typically gather:

Most of this information comes directly from you when you sign up or use our services. Some technical data is collected automatically through cookies and similar technologies.

We never collect more than we need, and we're transparent about why we need each piece of information.

Your information serves specific purposes that directly benefit your experience with seraphyqent. We use your data to provide and improve our budget tracking services, customize your dashboard, and send relevant updates about your account.

We also analyze usage patterns to understand which features work well and which need improvement. This helps us build better tools for everyone using our platform.

Sometimes we'll use your contact information to send important security updates or changes to our terms. We keep marketing communications separate—you can opt out of those anytime while still receiving essential account information.

We share your information in limited circumstances, always with your privacy as our priority. Service providers who help us operate our platform may access certain data, but they're contractually bound to protect it.

If you connect third-party financial services to your seraphyqent account, we'll share relevant information to make those integrations work properly. You control these connections and can revoke access anytime.

Legal requirements sometimes force us to disclose information to government agencies or courts. We'll resist overly broad requests and notify you when legally possible.

In the unlikely event seraphyqent is acquired or merged with another company, your information would transfer to the new entity under the same privacy protections.

Under Australian law, you have several rights regarding your personal information:

To exercise these rights, contact our privacy team using the information below. We'll respond within 30 days and may need to verify your identity first.

We protect your information using industry-standard security measures. All data transmissions are encrypted, and our servers use advanced security protocols to prevent unauthorized access.

Our team receives regular training on privacy and security best practices. We conduct security audits and update our systems regularly to address new threats.

While we can't guarantee absolute security—no online service can—we work hard to make our systems as secure as possible. We'll notify you promptly if we discover any security incidents that might affect your data.

You play a role too: use strong passwords, log out from shared computers, and contact us immediately if you notice suspicious activity on your account.

We keep your information only as long as necessary to provide our services and meet legal obligations. Here's our typical retention schedule:

When you delete your account, we'll remove your personal information according to these timelines. Some data may persist in backups for up to 90 days before complete deletion.

Your information is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which may involve transferring your data overseas.

When we transfer information internationally, we ensure recipient countries have adequate privacy protections or implement additional safeguards like standard contractual clauses.

We'll always prioritize keeping your data within Australia when practical, and we'll notify you of any significant changes to our data storage practices.

We use cookies to remember your preferences and improve your experience on our platform. Essential cookies enable basic functionality, while analytics cookies help us understand how you use our services.

You can control cookie settings through your browser, though disabling certain cookies might limit some platform features. We don't use cookies for targeted advertising or share cookie data with advertising networks.

Our cookie notice provides detailed information about each type of cookie we use and how to manage them.

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

Minor updates—like clarifications or formatting changes—may be posted without additional notice. We recommend reviewing this policy occasionally to stay informed about how we protect your privacy.

Previous versions of our privacy policy are available upon request if you need to reference older terms.